Who We Serve
We partner with MSPs, enterprise IT teams, and Cisco-focused service providers to deliver reliable, modern unified communications—Teams Phone, Cisco UC, E911 compliance, and contact center solutions.
Managed Service Providers (MSPs)
MSPs rely on us to provide white-label expertise in Teams Phone, UC migrations, Cisco UC cleanup, and complex voice architecture. We strengthen your offering without increasing your headcount.
- Teams Phone solution design & pre-sales support
- Migrations from Cisco UC to Teams or hybrid platforms
- Escalation support for complex UC issues
- E911 compliance and best-practice implementation
Who This Helps Most
- MSPs focused primarily on Microsoft 365
- Teams-first service providers lacking deep UC experience
- MSPs taking over environments with Cisco UC complexity
- Firms wanting predictable, fixed-scope UC projects
Enterprise & Mid-Market IT Teams
Many organizations are standardizing on Microsoft 365, but still rely on Cisco UC, legacy PBXs, or inconsistent carrier setups. We help IT teams modernize their voice environments without disruptions to critical services.
- UC assessments and modernization planning
- Migrations to Teams Phone (Operator Connect or Direct Routing)
- Integration strategies for Cisco UC and hybrid models
- E911 design, testing, and compliance
Common Challenges We Solve
- Dial plan complexity and routing inconsistencies
- Carrier migrations and number portability issues
- Teams Phone reliability and call flow design
- Legacy Cisco UC systems that need cleanup or stabilization
Cisco Partners & Service Providers
Cisco-focused VARs and integrators use us as a senior UC escalation resource or as additional delivery capacity during peak project loads.
- CUCM, Unity, UCCX/UCCE configuration & troubleshooting
- Teams Phone / Cisco UC coexistence design
- Contact center improvements and call flow optimization
- Legacy cleanup, E911 readiness, and environment stabilization
Why Cisco Partners Work with Us
- Deep experience across Cisco UC & cloud voice platforms
- Fast ramp-up with minimal onboarding overhead
- Ability to support complex or inherited environments
- Clear documentation and predictable delivery
Not Sure Where You Fit?
Whether you’re an MSP, an internal IT team, or a Cisco-focused service provider, we can help clarify your next steps in modernizing unified communications.