Solution Track Consulting

25 Years of Cisco UC Engineering. Based in Portland.

Senior-led UC engineering practice. You work directly with Stephen Frahm on every engagement.

Veteran-Owned
25+ Years Cisco UC
About Stephen Frahm

I started STC because senior-level UC engineering was too hard to find.

I have spent 25 years working inside complex Cisco UC environments. CUCM, Contact Center, UCCX, Unity, Webex, Amazon Connect. Large enterprises, multi-site deployments, migrations that should have been straightforward and weren't. I have seen what happens when the wrong person is in the room on a high-stakes engagement. I started Solution Track Consulting so there would be a better option.

Every engagement at STC is led and delivered by me. Not a team you interviewed once and never saw again. If you have a UC environment with real problems and real stakes, that is the work I am here for.

Over 25 years, I have built a network of experienced engineers I can draw on across the full IT landscape, not just UC. When a project needs additional depth, I bring in people I have worked with and trust. You still deal with me. The work still gets done right.

Core Specialties
  • Cisco UCCE / UCCX
  • CUCM & Unity Connection
  • E911 Compliance (Kari's Law / RAY BAUM's Act)
  • Amazon Connect
  • Webex Calling & Contact Center
  • Multi-Vendor Migrations
Credentials
Cisco 360 Partner
25+ Years Enterprise UC
Veteran-Owned Business
Why STC

One Engineer. Accountable for Everything.

Most UC engagements fail because the person who scoped the work is not the person doing it. At STC that is never the case.

You work with Stephen

Not a project manager. Not a junior assigned to your ticket. I lead every engagement start to finish. When additional depth is needed, I draw on a network of experienced engineers built over 25 years.

Accountable to outcomes

Project-based engagements mean we stay focused on delivering results, not managing a retainer relationship.

We look before we touch

Every engagement starts with discovery. We document what is actually in your environment before anyone changes a config.

Want to know if STC is the right fit for your situation?

No sales pitch. A straight conversation about what you are dealing with.

Book a 20-Minute Call