Cisco UC Services
Solution Track plugs in as your senior-level Cisco voice engineer.
I help Cisco UC teams and the IT service providers who serve them.
For IT Service Providers
White-label Cisco UC support so you can offer more services without adding staff.
What you get:
CUCM administration & troubleshooting
Webex Calling / UCM Cloud support
Contact Center expertise (UCCX/Webex Contact Center)
SIP trunking configuration
E911 compliance
Project design, escalation support, and documentation
How it works: You keep full client ownership — we handle the engineering.
For Enterprise IT Teams
Senior-level help for UC assessments, upgrades, migrations, and clean-up work.
Common requests:
CUCM upgrades
Legacy UC remediation (10.x → 14/15 migrations)
Dial plan cleanup
E911 validation and remediation
UCCX/Webex Contact Center enhancements
Short-term engagements, project-based work, or ongoing support retainers are all possible.
Let’s talk about your UC environment.