Assess your environment before committing to a major change.

These engagements surface what’s actually in your UC environment before anyone touches a config, so a migration or remediation project starts from what you have instead of what people think you have.

E911 audit

Most enterprises own the tools but lack the cross-functional alignment to make them effective. If your network discovery, physical facility mapping, and voice configuration aren’t in sync, you’re carrying real risk under Kari’s Law and RAY BAUM’s Act.

Assessment Onsite Validation Managed Governance

Sectors: Healthcare · Education · Manufacturing

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Migration audit

Before you commit to a CUCM-to-Webex or cloud UC migration, you need to know what you’re actually working with. Hidden dial plan debt, undocumented integrations, and legacy configurations can turn a planned migration into a multi-month incident.

Operational audit

A systematic review of your UC environment’s day-to-day health: configuration drift, unmanaged technical debt, and undocumented changes that create compounding risk over time.

Partner Capacity

Senior UC engineering, when you need it.

White-label Cisco UC and Contact Center support for IT service providers. You stay client-facing. I handle the engineering. Your clients never know the difference.

Client confidentiality

Your brand stays front. I work invisibly under NDA.

Tier-3 depth

I solve the escalations your team can’t close and vendors won’t prioritize.

Project-based

Scoped engagements. No retainer required to get started.

Book a 20-Minute Call

Services included

  • CUCM administration and troubleshooting
  • Webex Calling and UCM Cloud
  • Contact Center (UCCX, Webex CC, UCCE)
  • SIP trunk configuration
  • E911 compliance remediation
  • Complex migrations (CUCM to Webex, Teams, Amazon Connect)
  • Dial plan design and cleanup
  • Technical documentation and knowledge transfer

How engagements work

Ready to talk about your environment?

20 minutes is usually enough for me to tell you whether I can help.

Book a 20-Minute Call