MSP Partner Enablement for Teams Phone & UC Modernization
Your clients are moving deeper into Microsoft 365, and many expect their MSP to guide the transition to Teams Phone. We provide white-label expertise in Teams Phone, Cisco UC, SIP, E911, and modernization planning so you can deliver high-quality voice outcomes without hiring a full-time UC specialist.
Built for Microsoft-Focused MSPs
This partnership is ideal for MSPs whose clients:
- Rely heavily on Microsoft 365 and Teams
- Are asking about Teams Phone, Operator Connect, or Direct Routing
- Still depend on Cisco UC, legacy PBXs, or inconsistent SIP routing
- Expect their MSP to take ownership of voice outcomes
You stay the primary partner. We operate behind your brand as your senior UC team, ensuring projects are scoped correctly and delivered smoothly.
How We Integrate with Your Team
We work alongside your vCIOs, account managers, and engineers—augmenting your capabilities without adding full-time overhead.
- White-label or co-branded delivery
- Pre-sales and solution design support
- Scoping assistance and risk identification
- Clear handoff back to your service desk after delivery
Teams Phone Pre-Sales & Design
We help your team qualify voice opportunities early and design solutions that work in real production environments.
- Discovery calls focused on call flows and use cases
- Operator Connect vs. Direct Routing recommendations
- Architecture for Teams Phone, SBCs, and carriers
- Effort estimates and scope inputs for proposals
Migrations from Cisco UC & Legacy Systems
Most clients aren’t starting from scratch. We handle the complexity of moving from Cisco UC or older platforms into Teams Phone or hybrid models.
- Discovery of CUCM, Unity, UCCX/UCCE, and PBX assets
- Dial plan and numbering analysis
- Migration architecture and staged rollout planning
- Cutover support and validation
Stabilization, E911 & Remediation
After migration, we help your clients operate on a stable, compliant platform.
- Kari’s Law & Ray Baum’s Act compliance and testing
- Routing and numbering cleanup
- Call flow adjustments and queue tuning
- Best-practice guidance for long-term operations
Flexible Engagement Models
Our partnership structure is designed to make UC work predictable and profitable for your MSP practice.
- Fixed-fee assessments you can resell
- Project-based migrations with clear outcomes
- Pre-paid advisory blocks for design and escalation
We typically start with one or two clients, prove the model, and then expand as part of your standard offering.
Why MSPs Partner with Us
Voice and UC projects touch carriers, identity, network, SBCs, E911, licensing, and end-user experience. Most MSPs don’t want to build a full UC practice — they just want predictable, expert outcomes.
- Deep experience across Cisco UC and Teams Phone
- Strong communication with both technical and non-technical stakeholders
- Reliable execution without drama or surprises
- A partnership model that scales with your demand
Start with One Teams Phone Opportunity
If you have a client evaluating Teams Phone or planning a UC migration, we can review it together and determine whether it’s a good first partnership project.