Cisco UC Modernization & Contact Center Expertise for MSPs and IT Teams
On-demand senior engineering for CUCM, UCCX, UCCE, E911, and Amazon Connect. I help MSPs and mid-size IT teams modernize voice and contact center platforms without adding headcount or risking outages.
IT Service Providers & MSPs
White-label Cisco UC and contact center expertise so you can win and deliver more projects without hiring a full-time voice engineer.
Enterprise & Mid-Size IT Teams
Senior help for UC assessments, upgrades, migrations, and E911 remediation when you need someone who has done this many times before.
Cisco UC Support
On-demand engineering for CUCM, Unity, UCCX, and UCCE. Short-term or ongoing support with senior-level troubleshooting and configuration help.
UC Assessments & Upgrades
Full environment discovery, version and compatibility checks, upgrade planning, and cleanup work to get your Cisco UC environment ready for what’s next.
E911 Compliance
Kari’s Law & Ray Baum’s Act remediation, including discovery, cleanup, dynamic locations, and ongoing validation so emergency calling works the way it should.